- BTSE > More > Wallets > (DC) Withdraw
- Select "Fincy app" > Enter the amount to be withdrawn > Confirm
* If this is your first time to withdraw the diamond coin (DC) to your Fincy app account, please note, BTSE platform will display a QR code on the screen, please follow the Account Binding Instructions (found the last section of this article) to complete the account binding.
- If the amount to be withdrawn is correct, please click "Confirm". The system will send a confirmation email to your enrolled email address.
- Click "OK" and go to your email inbox.
- Check the confirmation email and click the "Confirm Withdrawal Request" button. After confirmation, the system will automatically execute your withdrawal request.
Once the transaction is complete, you can view the transaction details in the "Fincy" tab.
Note: The transaction of depositing BTSE through the Fincy app is generally completed within 10 minutes. If your BTSE account wasn't credited after 10 minutes, please create a customer support request at https://support.btse.com/en/support/tickets/new.
Click the "Fincy" tab > Service Notification > Click "View the details" to confirm the transaction status
If this is your first time withdrawing the diamond coin (DC) to your Fincy app account, please note, BTSE platform will display a QR code on the screen. Please follow the instructions below to complete the account binding.
- Open "Fincy" app > Click "Discover" > Scan > Scan the BTSE page QR code
* If you haven't installed the "Fincy" app, please refer to the Installation Guide
- After successfully scanning the QR code, the app will direct you to the authorization step. Please click "Allow" to proceed with the withdrawal process (For more information, please refer to above, step 2 of the withdrawal instructions).
* Authorization: Authorizes BTSE to obtain your Fincy app information to proceed with the transaction.
Having problems? Join our telegram chat group or submit a support ticket:
- Join Telegram chat group at https://t.me/btsecom
- Submit a support ticket at https://support.btse.com/en/support/tickets/new