The following steps will assist you on how to:

  •   Add and verify your credit card on the BTSE Platform
  •  Top up your BTSE account with my credit card

* Reminder: You'll need to complete the identity and address verification to complete these steps. For more details, please check our Identity Verification reference guide. 

How to add and verify your credit card on BTSE Platform 

(1) Click "Home"  >  "Account"  >  “Credit Card”

(2) Click "+ Add New Card" and follow the instructions to upload the following documents before submitting your verification request.

Documents to be uploaded are listed below:


  •  Credit Card Photo
  • Selfie (When taking your selfie, please make sure you're holding your credit card.)

(3) After passing the verification, you can begin topping up your BTSE account with your credit card.

How to top up your BTSE account with your credit card

(1) Choose a currency to top up with:

Select "Wallets" > Look for the desired currency > Select the currency > Select "Deposit"

(2) Choose the credit card to top up.

(3) Enter the credit card information and click "Pay"

(4) Following the completion of the payment, the BTSE finance team will credit the amount to your account within one working day. (If you see "Authorization completed," it means the payment has been completed, whereas "Processing" indicates that the transaction is still being completed.)