Q. How do I top up my BTSE Card? 

A. First, go to BTSE card page and log in to your BTSE account. Then, choose the card you want to top up and select "Top up". Choose your desired currency for the top-up. Enter your desired amount and hit “Top up” again.

Q. Which currencies can I top up my BTSE Card with?

A: BTC, ETH, USDT, USDC, and USD/EUR (depending on the program selected) are the available currencies for you to top up your BTSE Card with. The prevailing exchange rate on BTSE’s platform will apply for crypto top-ups. 

Q: How is the exchange rate calculated when I top up and convert to USD or EUR?

The exchange rate is determined by BTSE’s platform and will be displayed before you confirm the transaction. 

Q: If I've added cryptocurrency to my BTSE Card and converted it to USD or EUR, can I then revert it back to cryptocurrency for trading on BTSE?

A: No, the balance held on your card is independent from your BTSE wallet. 

Q: Once I've loaded fiat currency onto my BTSE Card, is it possible to convert it to cryptocurrency?

A: No, the balance held on your card is independent from your BTSE wallet.