Q: How do I top up my BTSE Card? 

A: First, log in to your account, then select “Top up” and choose your desired currency to top up. Enter your desired amount and hit “Top up” again.

Q: Which currencies can I top up my BTSE Card with?

A: EUR, BTC, ETH, USDT and USDC are the available currencies for you to top up your BTSE Card card with. The prevailing exchange rate on BTSE’s platform will apply for non-EUR top-ups. 

Q: How is the exchange rate calculated when I top up and convert to EUR?

A: The exchange rate is determined by BTSE’s platform and will be displayed before you confirm the transaction. 

Q: If I've added cryptocurrency to my BTSE Card and converted it to EUR, can I then revert the EUR back to cryptocurrency for trading on BTSE?

A: No, the balance held on your card is independent from your BTSE wallet. 

Q: Once I've loaded fiat currency onto my BTSE Card, is it possible to convert it to cryptocurrency?

A: No, the balance held on your card is independent from your BTSE wallet. 

Q: Can I top up my BTSE Card with other fiat currencies, and is there a way to convert those fiat currencies to EUR?

A: No, EUR is the only fiat currency top-up option available.