To complete the identity verification and enjoy our platform's Fiat currency related features, kindly prepare the following requirements:


1. Photo ID – could either be a Passport, Driver's License or any government issued ID

2. Proof of Address - Bank Statement, Utility Bill, Credit Card Bill (*should show the applicant's residence address and validity should be at least 3 months back), National ID with residence Address (*should be government issued with a legislative mandate to be updated upon change of address)

3. Clear selfie 


1. Certificate of Incorporation / Business Registration

2. Certificate of Incumbency

3. Register of Directors (A list of all Directors)

4. Proof of the Director's Residential Address

5. Photo of the Director's Passport


Some Reminders:

- Please ensure all 4 corners of submitted documents / IDs are visible

- Information in the photo ID should be clear, in focus, not covered and not modified/ tampered

To proceed with the Identity verification:

  • Go to Identity Verification Page   (Login  >  User Name  >  Account  >  Verification)
  • If you want to apply the personal verification, please select  Individual User  >  Continue
    If you want to apply the corporate verification, please select Corporate User  >  Continue
  • Follow the instruction on the page to fill-in the information and upload required documents
  • Click the Submit button to submit your verification request

Identity verification usually takes between 1-2 business days. However, during high volume periods it may take longer. You will be notified by email when your identity verification is completed.