1. To activate the fiat deposit and withdrawal functions, please complete your KYC verification. (For more information on the verification process, please visit this link: (Identity Verification)

  2. To proceed with your Withdrawal transaction, Go to SPOT Wallet and select assets enter the beneficiary's bank account information.

3. Fill the appropriate fields and indicate the fiat withdrawal amount then select payment method and add payment details to the payee bank. 

a. Via SEPA

b. Via SEPA Instant

Choose your SEPA bank account (if there are no available accounts, please add bank on the next page)-> Enter the amount and click "Withdrawal"

c. Via SWIFT

4. Check your registered email's inbox for the OTP code and indicate in the appropriate field together with your 2FA then click "Confirm". 


5. Your withdrawal transaction will be processed, and a confirmation message will be posted on the screen once completed.