1. To activate the fiat deposit and withdrawal functions, please complete your KYC verification. (For more information on the verification process, please visit this link: (Identity Verification)

  2. To proceed with your Withdrawal transaction, Go to My Payment and enter the beneficiary's bank account information.
    Account  >  My Payment >  Add Bank Account

  1. Send a withdrawal request from the "Wallet Page"
    Wallets  > Withdraw




4. Fill the appropriate fields and indicate the fiat withdrawal amount then click "Next"


5. Review the amount and bank details then click "Confirm"


6. Check your registered email's inbox for the OTP code and indicate in the appropriate field together with your 2FA then click "Verify".



7. Your withdrawal transaction will be processed and a confirmation message will be posted on the screen once completed.