Before BTSE processes your withdrawal request, you can click the Cancel button to cancel the request.
- Wallets > More > History > Cancel
If the status of the request is still Processing and you are unable to cancel your request, please contact customer support.
- Go to Support page > Use "Live Chat "or "New Support Ticket" to contact the customer support team
If your deposit request has not started processing, you can click the Cancel button to cancel the request.
- Wallets > Details > Cancel Deposit Request