1. Why Should I Upgrade to a Unified Futures Wallet?

The objective of the Unified Futures Wallet upgrade is to:

• Consolidate Futures Trading Activities: Merge all futures trading activities into a single, unified wallet. This new structure aims to simplify the management of your futures trades by providing a centralized location for all your transactions.

• Close Existing Isolated Futures Wallets: As part of the upgrade, all existing Isolated Futures Wallets will be closed. This transition ensures that all your assets and trading activities are consolidated into the Unified Futures Wallet, improving efficiency and the user experience.

Advanced traders typically choose to upgrade their wallets to manage risk better. Whether you do so, however, is up to you.

2. What new features will be available after the wallet upgrade?

After the upgrade, you will have access to:

1. Isolated Margin Mode 

2. Hedge and Multiple Position Mode with Isolated Position 

3. What should API users be aware of?

• If you are an API user, please pay attention to all API changes before upgrading. 

• Once the upgrade is complete, the latest API endpoints will be used immediately. 

• Ensure that your API endpoint has been updated according to the latest API changes. 

• Refer to the API change log for detailed information.

4. What are the conditions for upgrading?

Ensure the following before upgrading:

1. No active positions in your cross and isolated futures wallet (including all sub-accounts).

2. No open orders in your cross and isolated futures wallet (including all sub-accounts).

3. No active Futures Grid Trading Bot (including all sub-accounts).

5. How to upgrade?

1. Click the Upgrade button on the Futures Wallet page.

2. Ensure that you meet all conditions.

3. Read the important notices; the upgrade is irreversible.

4. Confirm the upgrade by clicking the Upgrade button.

5. Wait approximately 3 minutes.

6. The upgrade will then be complete.

6. How will my assets in the isolated wallet be handled after the upgrade?

All assets in your isolated wallet will be automatically transferred to the Unified Futures Wallet, with no reduction in assets.

7. Important Information to Note

1. The upgrade to a Unified Futures Wallet is irreversible.

2. All assets in the isolated wallet will be automatically transferred to the unified wallet.

3. The upgrade process will take approximately 3 minutes, during which you cannot perform futures trading, trading bot activities, bot copy trading, or futures wallet transfers.

4. The Unified Futures Wallet applies to all sub-accounts simultaneously.

8. Can I revert to the old wallet after upgrading?

No, the upgrade to the Unified Futures Wallet is irreversible. Once the upgrade is complete, you cannot revert to the old wallet structure.

9. How does the upgrade affect master accounts and sub-accounts?

• The upgrade decision is made by the master account.

• Both the master account and all sub-accounts will be upgraded together.

• Individual upgrades for only the master account or sub-accounts are not available.

10. Will there be any downtime during the upgrade?

The upgrade process will take approximately 3 minutes, during which you will not be able to perform any futures trading, trading bot activities, bot copy trading, or futures wallet transfers.

11. How can I view the records from my previous wallet?

All historical records from your previous wallet can be viewed in the Futures Wallet History section. This ensures that you retain access to all your past transaction data.

12. What should I do if the upgrade fails?

1. Verify that you meet all upgrade conditions:

   • No active positions in your cross and isolated futures wallet (including all sub-accounts).

   • No open orders in your cross and isolated futures wallet (including all sub-accounts).

   • No active Futures Grid Trading Bot (including all sub-accounts).

2. Contact Customer Support.