Why was my fiat withdrawal rejected or delayed?


Common reasons for a rejected or delayed fiat withdrawal include:


  • The destination bank account has not been verified or is not registered in your name.
  • Insufficient fiat balance to cover the withdrawal amount and associated fees.
  • The withdrawal has been flagged for a compliance or security review.
  • Incorrect bank account details provided (e.g. wrong IBAN or SWIFT/BIC code).


If you believe your withdrawal was incorrectly rejected, please contact Support with the transaction ID (TXID). 

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