Can't Receive the Notification Emails From BTSE


The common reasons as follows:

  • Email has been categorized as spam  -  Please check your spam folder.
  • Blocked unknown senders  -  If your email will block unknown senders, please add "support@btse.com" to your email whitelist.
  • Dispatched to a folder by the inbox rules / filters  -  If you are using inbox rules (/filters) to categorize all your emails, please check all folders (include the trash can).


Still need help? We're here to support you anytime Contact Us
Your Favorite Crypto Exchange Professional, Secure, and Trustworthy Get Started