A withdrawal may show as pending for the following reasons:

• Awaiting your email or 2FA confirmation.
• Under manual security review (common for large or unusual withdrawals).
• Temporary system maintenance or high platform load.
• Blockchain network congestion causing a delay in on-chain processing.

If your withdrawal has been pending for more than 2 hours and no security review notification was received, please contact Support with your transaction ID (TXID).