Verification 3

• Identity Verification (KYC)
• Extended Verification for Fiat Services
• Identity Verification (KYB)

Management 9

• Changing Registered Email
• Can't Receive the Notification Emails From BTSE
• How to Request for Account Deletion
• How to Register a BTSE Account
• How to Change Password/Forgot Password

See all 9 articles

Security 6

• Social Sign In - Using Google and Apple Accounts on BTSE
• Security tips
• Why is Your 2FA (Two-Factor Authentication) Code Not Working?
• Setup/Remove 2FA
• Can I Enter BTSE's Website via VPN / Tor / Proxy?

See all 6 articles

Spot Trading 9

• How to Trade on BTSE Spot Market?
• Order Types
• All-In-One Order Book
• Spot Trading Fees
• SPOT Trading Limit

See all 9 articles

Futures Trading 36

• Perpetual Contracts
• Leverage
• Liquidation and Partial Liquidation
• Funding Fees
• How to Reduce / Close a Position

See all 36 articles

Trading Bot 2

• Futures Grid Trading Bot
• DCA Bot

General 1

• Fees and Transaction Limits

General 6

• Bank Charges of Your Deposit / Withdrawal Requests
• Cancel a Deposit / Withdrawal Request
• How to Upload Remittance Receipts
• Turnaround time for Deposit & Withdrawal Transactions
• Deposit / Withdrawal / Send Fees and Limits (Fiat & Crypto Currencies)

See all 6 articles

Fiat Deposits 4

• How to Deposit Fiat Currencies
• Supported Fiat Currencies
• How to deposit from your bank account via SEPA (SCT/ Instant)?
• How to Deposit from your bank account via Faster Payments (FPS)?

Crypto Deposits 6

• How to Deposit Cryptocurrencies
• How to Deposit With MetaMask
• How to Deposit Cryptocurrencies on the App
• How to Access the Previous Cryptocurrency Deposit Address on the App
• Crypto Recovery Handling Process

See all 6 articles

Fiat Withdrawals 3

• How to Withdraw Fiat Currencies
• Add/Delete Fiat Withdrawal Account Information
• Bank Account Verification Process

Crypto Withdrawals 6

• How to Withdraw Cryptocurrency
• How to Set Up MetaMask
• How to Use WalletConnect to Enter a Withdrawal Address
• How to use the "Send (to)" Function
• How to Withdraw with Coin98 Super Wallet

See all 6 articles

Express Buy 2

• How to top up your BTSE account with Express Buy
• What is UPI?

OTC 1

• OTC Trading

BTSE Earn 3

• Flexible and Fixed Deposit Product
• Lending Products
• Auto-Earn

Launchpad 0

BTSE Card 10

• BTSE Card: An Overview
• BTSE Card Application & Activation Procedures
• BTSE Card Usage & Geographic Restrictions
• BTSE Card Top-Up & Currency Guide
• BTSE Card Features & Exclusive Benefits

See all 10 articles

Referral Program 1

• Referral Program Details

Rewards 1

• Rewards Hub Rules

Vesting 1

• Vesting

VIP Program 1

• Updated version of the VIP Program, Market Maker, and BTSE Token Staking Policy

Sub-Accounts 2

• BTSE Sub-Account
• Self Trade Prevention

Legal Information 7

• Sanctioned and Restricted Jurisdictions
• Countries where BTSE's Credit Card Services is Not Yet Available
• BTSE Asset Transparency Report
• Age Requirement
• BTSE SWIFT Transfer Services List of Blacklisted Jurisdictions

See all 7 articles

Proof of Reserves 2

• How to Convert XMR to WXMR
• Wrapped Monero (WXMR): Proof of Reserves

Community 2

• Official BTSE Channels
• Bug Bounty Rewards