Getting Started 3

• How to create a BTSE account?
• Should I register as an individual or corporate user?
• Which jurisdictions are restricted and users prohibited?

Individual Account Verification 5

• How do I complete identity verification (KYC) on BTSE?
• How old do I need to be to trade on BTSE?
• Why is there an age requirement?
• How is my age verified?
• Why can’t I complete verification?

Corporate Account Verification 1

• How do I complete corporate account verification (KYB) on BTSE?

Fiat Deposits 10

• How to deposit fiat currencies?
• What deposit methods are available?
• What fiat currencies do you support?
• How to deposit fiat currencies via Google Pay or Apple Pay?
• How to deposit EUR via SEPA?

See all 10 articles

Crypto Deposits 12

• How do I deposit cryptocurrency into my account?
• How do I deposit cryptocurrency using BTSE App?
• Which cryptocurrencies do you support?
• Can I deposit using any blockchain network?
• What is the minimum deposit amount?

See all 12 articles

Fiat Withdrawals 7

• How do I withdraw fiat to my bank account?
• Can I withdraw to an international bank account?
• What are the withdrawal limits for fiat?
• What are the fiat withdrawal fees?
• How long does a fiat withdrawal take to process?

See all 7 articles

Crypto Withdrawals 10

• How do I withdraw cryptocurrency from my account?
• What are the minimum and maximum withdrawal limits?
• How long does a crypto withdrawal take?
• How do I whitelist a withdrawal address?
• How to withdraw using MetaMask?

See all 10 articles

Express Buy 5

• How to buy crypto using Express Buy?
• What are the fees for Express Buy?
• How long does it take to receive my crypto using Express Buy?
• Why is my card being declined?
• What is UPI and how do I use it on Express Buy?

OTC 4

• How to trade crypto using BTSE OTC?
• What are the fees for BTSE OTC?
• What's the difference between OTC and spot trading on BTSE?
• Why is my OTC quote expired or invalid?

Spot Trading 9

• How to Trade on BTSE Spot Market?
• Order Types
• All-In-One Order Book
• Spot Trading Fees
• SPOT Trading Limit

See all 9 articles

Futures Trading 37

• Perpetual Contracts
• Leverage
• Liquidation and Partial Liquidation
• Funding Fees
• How to Reduce / Close a Position

See all 37 articles

Trading Bot 2

• Futures Grid Trading Bot
• DCA Bot

General 1

• Fees and Transaction Limits

BTSE Earn 3

• Flexible and Fixed Deposit Product
• Lending Products
• Auto-Earn

Launchpad 0

Referral Program 1

• Referral Program Details

Rewards 1

• Rewards Hub Rules

Vesting 1

• Vesting

VIP Program 1

• Updated VIP Program and BTSE Token Staking Policy

Management 9

• Changing Registered Email
• Can't Receive the Notification Emails From BTSE
• How to Change Password/Forgot Password
• How to Request for Account Deletion
• QR Code Login

See all 9 articles

Security 6

• Social Sign In - Using Google and Apple Accounts on BTSE
• Security tips
• Why is Your 2FA (Two-Factor Authentication) Code Not Working?
• Setup/Remove 2FA
• Can I Enter BTSE's Website via VPN / Tor / Proxy?

See all 6 articles

Sub-Accounts 2

• BTSE Sub-Account
• Self Trade Prevention

Proof of Reserves 3

• How to Convert XMR to WXMR
• Wrapped Monero (WXMR): Proof of Reserves
• BTSE Asset Transparency Report

Community 2

• Official BTSE Channels
• Bug Bounty Rewards

Legal 2

• BTSE Terms and Conditions
• Which jurisdictions are restricted and users prohibited?

Law Enforcement Request Guide 1

• Law Enforcement Protocols for Government Agencies